Terms and Conditions
Once a translation has been done, the customer has the right to decide whether or not to accept it. Upon acceptance, all liability for the use of the translation is assumed by the customer.

Top priority is given to customer satisfaction. If the customer is not satisfied with a translation, the translation should be returned unused. In this case, no fee will be charged.

See also Prices.

Additional Material
The customer can often improve the speed and accuracy of a translation by providing additional material such as diagrams, references and related documents. The provision of such material reduces the amount of time required for doing research, and makes it easier to check the accuracy of the terminology used in the translation.